Real Customer Reviews

Only have good things to say, working with Genius Vend's team and using this product as been a golden expereince. The machine gets the job done, and very well. It's really easy for my clients to use too, they seem to love it. With the older machine we replaced, people rarely got more than 1-2 items at a time. I regularly see people grab 3-4 (or more) products out of the GV machine. I also love that I can mix stuff that needs refrigerated with stuff that doesn't, how cool is that?

I was skeptical about the AI tech, but fed up enough with the old 1980's style machines on my route that I had to try one. I'm honestly blown away!! Not only has revenue for that machine been up OVER 100%, but the frustrated customer calls for a machine malfunction have stopped completely for that location!! Truly fantastic machine, and as long as it keeps operating like this I weil certainly be getting these machines in the future and no more of the over-priced Seaga retro machines!! :)

Perfect color scheme for this Steelers fan!! Have it in our E. Pitt store, and using it to sell our merch!! Even added a bunch of Steelers logo stickers all over the outside of it. Looks great and does the job it's intended for perefctly. Thx!

Just a fantastic machine, thanks so much!!

Great product, always great service, and absolutely love the app too!! I'll be back every time I secure a new location, thanks for creating this amazing machine!

Love this machine, and I have no complaints whatsoever.

This seriously does the job on an entire full-time employee. Weve been using it the past few months to sell all of our cold goods like sandwiches, burritos, and pastries. It not only cut our lines at the registers by about half, but we are selling more deli goods than ever before (I think people not having to go through line helps!). This ai cooler is a true life-saver, and I cannot recommend highly enough!

I've used every type of food vending product out there, and this is hands down the best. Got my card processing live in 24 hours and maintaining the machine is as easy as can be. I'll be back soon for another one, thanks!!

This would've saved me hundreds of hours over the past 17 years if these machines were around when I started my vending route. I've already replaced 4 machines with the Genius Vend AIs and plan to replace the rest as I phase out the old school Sega machines I made the mistake of putting throughout my entire route!! 🤦🏻‍♂️

I've been in the vending business for over 30 years, and this machine is an absolute game-changer. It's honestly superior to traditional combo machines in every conceivable way!! It is a breeze to load, setting up the payment processing takes minutes (not days or weeks), the locking casters are genius, and the heated door makes it so the merchandise is always clearly visible. I have seen a serious uptick in revenue since replacing one of the machines on my route, and I will be replacing each machine with one of these Genius Vend AI coolers as they wear down. Kudos to GENIUSVEND for engineering the best combo vending machine in the world!!

I replaced a very old traditional machine with this AI cooler, and that was the best decision ever! I honestly think this machine is making triple what the old machine was (haven't completed my books yet this year, so don't know for sure!). It used to take 30+ minutes to restock the coil based Seaga machine I had, and I can fully restock this in under 5 minutes. The app tracks all purchases and makes managing inventory a very simple process. I honestly don't know how this AI cooler could be any better?!

The Genius Vend AI Machine is absolutely fantastic!! The app makes restocking so much easier, and my customers love the touchscreen and cashless payments. It's a great investment for any vending business, big or small!

Bought this to replace an old side-by-side at an apartment complex, and even with the footprint being half as much as my previous setup it’s doing nearly double the revenue. Shipping took like 4 days, and it came in an indestructible wooden crate. Fantastic product and the card processing setup in the app was an absolute breeze too!!

I can’t say enough good about this AI vending cooler! Setup was very slick with the app, and I’m getting nothing but positive comments from the patrons at my gym. The machine is incredibly accurate too, I haven’t had to adjust a single transaction yet. I’m definitely getting another one of these machines for my other location. A+++

With minimal front desk staff, I needed a way to monitor our beverage sales better. This is a genius concept and I wish I had found this sooner! The customer support team has been amazing with answering any questions and helping me get started every step of the way. The members who are utilizing the cooler are also impressed with how easy it is to use since they’ve never seen anything like it. My machine is in the beginning stages but I cannot wait to watch it start flourishing in sales!

Works as advertised and really good machine. Only wish they did custom colors so I could match store's decor.

Nothing but great things to say, this AI cooler is absolutely fantastic! Thank you so much!! 🙏🏼

This machine is everything GeniusVend said it would be and more. Incredible build quality, and functions exactly as advertised. There were a couple of setup questions, but they were answered immediately in the support room. Truly the best purchase I've made in a very long time, if not ever!!

Great product: A++++++++

Might be the best product I've bought this decade. I have nothing but good things to say!!

I'd love to have one - they look great - but my card keeps rejecting!! 😡

I love this machine, it's like a smart phone version of a vending machine! The app is AWESOME and makes managing the inventory so darn easy. All around fantastic machine, I can't think of any downsides to share.

Great purchase, couldn't be happier!

Definitely the best investment for my airbnb so far. I was going to get a used old school coil machine, and I think I really dodged a bullet. After deciding on this AI machine, I spoke with 2 other property owners that said those old style venders have regular problems and getting parts for them is a nightmare. This GeniusVend machine has been very easy to use, from set up to restocking and everything between. The only reason for 4 stars instead of 5 is the outer color, the yellow kind of clashes with the room I have it in, and I wish they had other color options. I guess I could always get an aftermarket wrap?? 🤔